Negative Language Predicted Depression and Anxiety in Emergency Dispatchers
TL;DR: A 2026 study in PLOS One found that emergency call takers and dispatchers who used more negatively valenced words when describing a stressful work event reported higher depression and anxiety symptoms, while arousal-related language did not predict distress. Key Findings 106 emergency communications workers described a stressful work-related event and completed the DASS-21, a …
